MAA Uptown

I had an issue with my keypad lock, and the maintenance man (Mark) was here within 5 minutes of my call to the front office. He fixed the problem swiftly and was extremely courteous throughout the process. Thank you, Mark! Also, when my car needed a jumpstart and my jumper cables weren’t working as expected, Alexis didn’t hesitate to assist. She made some calls and patiently guided me through the process, ensuring I got my car running again. Her helpfulness and dedication truly made a difference. Thank you, Alexis! The entire maintenance staff along with everyone in the front office are always so kind and helpful!

We moved in last month, and already the team at MAA has proven to be so personable and helpful! Alexis shared tips with us about evvvverything - walkable spots, dog parks, even uHaul pricing (LOL). We actually had to submit a maintenance request, like, day one for a move-in casualty to an island pendant shade... They were so quick to send maintenance our way! We are very happy to have gotten into our apartment here after touring so many other complexes around Charlotte. Great fit for us and our pup - they're very kind to our very particular little puggle.

I recently moved into the property. But I've been talking to the staff for quite a while. I'm an electric wheelchair user and have a particular set of needs for my living space. Alexis, Caitlin, and the other members of the went above and beyond measuring things for me, and if they didn't know the answer, they found them. My move became closer. They even suggested things I might need to modify to my apartment that I honestly didn't think of. This whole experience is rare when looking for accessible apartments. That dialogue has only increased since moving in. The staff is honestly trying to figure out how I move around the property so they can make it easier for me to get the most out of my living experience.. the apartment is excellent, but the people here are even better.

I scheduled a tour to view the apartments and had a wonderful guide to show me the way. Stasha was very informative and made the whole process enjoyable. She knew a great deal about the property and I easily got a feel on how it would be like to live there. The pictures I took are of the smallest size studio apartment model 530sq ft. The size is actually quite spacious and has great features like big windows, excellent views and lighting and best of all smart home technology like a smart lock and some USB connections in the kitchen. A washer and dryer is a must for me and the units fit everything you might need. The elevator and hallways were clean and well lit. There aren't as many amenities here however it's still a beautiful property and for the price it's fantastic. Nearby are a lot of fun areas and parks to visit. I would like to see more pet friendly features in the future and I heard mention of a potential pet spa and more community events. I currently have an apartment with community events and it's a great way to meet new friends. The whole complex is getting a new look and upgrades so I expect it to only get better. I would recommend setting an appointment online before visiting. The property is very secure with gated garages, lots of parking, key fob security and your own homes smart lock that has its own code per user. I enjoyed my tour and left feeling confident in the decision to keep this place at the top of my list in my apartment search. The agents in the office were very helpful and tried their best to give a good price and any advice. I would absolutely recommend this location to anyone apartment hunting in uptown Charlotte.

I will NEVER live here again.. The confusing package delivery system here I have had at least 5 packages marked “delivered to mail room” and yet when I show up to retrieve my package. It’s nowhere to be found. At this point I’m at the minimum $200 in the whole because of course if USPS says it was delivered.. it was delivered. I am very much at this point uncomfortable with having nothing delivered to the front office here as my packages continue to disappear into thing air

The MAA Uptown team are phenomenal. Office staff is amazing and diligent, and maintenance is amazing, especially Jamar, Judy, and Mike. Jamar goes above and beyond to make sure all the residents are taken care of, is a very hard worker, and very diligent. He always has a smile on his face, and is always reliable, and gets work orders done in a timely manner! Carlos and the office team work so hard, are always so welcoming, and make the leasing and living process at uptown so amazing. Judy is a gem, and goes above and beyond her duties, by keeping the property so clean, helping the residents with packages, and just making everyone feel like family. Mike is phenomenal, and makes sure all residents work order and the property is taken care of. He is always available when we need him, and the property would not be the same without him or his maintenance team! Love this property and this team, and you can’t get this type of customer service in the uptown area.